Press Releases

EIS Group Announces Enhancements to Digital Experience Platform for Insurers

CustomerCore DXP’s new digital capabilities and application development tools accelerate insurers’ digital transformations

San Francisco, Calif.
August 4, 2016

EIS Group, a leading provider of core insurance systems, today announced significant enhancements to the company’s digital experience platform— CustomerCore DXP™—for omnichannel interaction and digital solution management. The latest CustomerCore DXP release introduces new digital capabilities and application development tools to accelerate insurers’ digital transformations.

Key enhancements to CustomerCore DXP include:

  • Native mobile SDKs: A new, robust set of software development kits (SDK) for iOS and Android provide out-of-the-box templates and a flexible environment where insurers can customize mobile applications and take advantage of native device capabilities, such as location services and IoT sensors.
  • Extensive API portfolio: A comprehensive set of RESTful APIs expose end-to-end core processes in the EIS Core Insurance Suite™ to deliver core functionality within persona-centric portals and web and mobile apps for customers, agents, field staff, partners and vendors.
  • Enhanced API Gateway: New API Gateway configuration capabilities improve API performance and administration through precise management of services for each target persona.
  • Smarter digital search: New RESTful APIs enable faster and more granular data-prefill and search requests by customers, agents and partners from within the portals as well as web and mobile apps. In addition, results can be limited to a persona, book-of-business or brand.

“Real-time omnichannel engagement is in high demand by consumers and a pressing priority for insurers,” says Fazi Zand, SVP Product Development, EIS Group. “Our flexible digital tools, assets and apps enable multi-modal, omnichannel solutions for our clients to provide a satisfying user experience for customer, agents, partners and staff. The latest CustomerCore DXP release is another big step in expanding our industry-leading digital capabilities.”

EIS CustomerCore DXP enables insurers to go beyond multichannel access by unifying online, mobile, and contact center channels, and connecting those channels—in real time—with EIS’ core insurance systems and third-party systems to deliver true omnichannel engagement. It also delivers speed-to-market for digital solutions at lower cost by reusing complex rules, workflows and integrations already defined in EIS Core Insurance Suite.
CustomerCore DXP includes digital solutions for:

  • Self-Service
  • Benefits Administration
  • Quote and Buy
  • Claims Management

About EIS

EIS is an insurance software company that enables leading insurers to innovate and operate like a tech company: fast, simple, agile. Founded in 2008, EIS provides a platform for high-velocity insurance operations. Its open, flexible platform of core and digital solutions liberate insurers to accelerate innovation, launch products faster, deliver new revenue channels, and create insurance experiences the world will love. And with thousands of APIs, the EIS ® platform gives insurers the freedom to connect to a vast ecosystem of insurtech and emerging technologies. Headquartered in San Francisco, EIS powers premium growth for P&C and Life insurance companies worldwide. For more information on how EIS helps insurers become unbeatably fast at everything they do, visit EISGroup.com.

Share This