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Plagued by high churn rates, fierce price competition, and razor-thin margins, the P&C market is not for the faint of heart. Despite these challenges, P&C insurers are poised to usher in a golden era for the market, so long as they commit to a true, tangible, digital transformation.
See how P&C insurers are winning with EIS
2 million
Hosts 2 million policies on EIS OneSuite
%
of customer contact now managed via self-service
pricing changes in 2024 – providing rapid response to market changes
3 months
Completed rollout of EIS OneSuite and then decomissioned all legacy systems within 3 months
Your biggest opportunities with better
P&C coretech
Unique Product Offerings
Create forward-thinking, customer-centric insurance policies that your competitors can’t offer to put your company in a powerful position. When presented with unique product offerings and services, customers are more willing to pay a premium for them.
Streamlined, Cost-Saving Claims with AI & Machine Learning
Slash claims leakage, boost fraud detection, and deliver much better customer claims experiences than the P&C market at large. See how EIS ClaimSmart™ does with — even for insurers who use our competitors’ core systems.
We believe our selection and deployment of EIS OneSuite™ positions us well for immediate growth and for future opportunities as customer needs and market conditions change.”
Sophie Duval, VP Support & Governance, Industrial Alliance
Loyalty-Building Interactions
Traditional insurance practices have conditioned policyholders to only “hear” from their insurers in their monthly bank statements. Challenging the status quo, forward-thinking companies use technology to deploy automated, personalized interactions with their customers to increase meaningful touchpoints. When done right, loyalty-building interactions help you retain happy customers, even in today’s high-churn P&C environment.
Future-Proof, IPA-Driven Ecosystems
While simply having ecosystem enablement puts insurers ahead of the competition, ecosystem thinking isn’t the end-all-be-all of tech transformation; you need your structure and architecture to be future-proof as well. Alongside an open API infrastructure that enables ecosystems, intelligent process automation (IPA) applies machine learning, taking it to the next level.
The coretech needs of ambitious P&C insurers
Geographic Expansion
From adjusting to new languages and currencies to keeping up with regulatory differences, insurers that expand into new geographies have a lot of hoops to jump through. Our P&C insurance software makes geographic expansion easy by supporting all languages, ISO currencies, and regional regulation differences.
Claims Automation & Plugging Claims Leakage
Legacy systems and general insurance software make it nearly impossible to break away from manual processes that lead to points of claims leakage, but intelligent, adaptable automations powered by AI and machine learning stop leaks ASAP.
Coretech also helps insurers dodge delayed payments and bad customer service by making inaccurate data entry, imprecise claim estimations, and clunky workflows issues of the past.
Partnering with EIS has been a game-changer for us. With their cloud-native, coretech platform we have been able to modernize our legacy systems and accelerate our digital transformation journey. This has not only improved our customer experience but also enabled us to be best in class regarding claims operational costs.”
David McMillian, CEO, esure
Customer-Centered Architecture
No customer enjoys feeling like just another number, but modern legacy’s limited capabilities perpetuate cookie-cutter experiences. EIS puts the customer at the center of how everything in insurance works, enabling large-scale personalization and customer-centric operations, and increasing loyalty.
Harnessing the power of microservices, APIs, and cloud-nativity, our MACH-based architecture helps ambitious insurers and their insurance core systems become future — and bullet — proof.
Fraud & Detection Management
Big tech and insurers aren’t the only ones getting technologically smarter; fraudsters are too.
Preventing ongoing and new types of fraud is key to staying profitable. Instead of the “if this, then that” detection model old systems tend to have, EIS fraud management and prevention solutions leverage AI, machine learning, and intelligent process automation.
Your fraud detection system no longer needs to rely on humans to identify new types of fraud. With EIS, your system can constantly learn about new fraud tactics and updating itself to detect them.
Case study: Large-scale success in North America with EIS
See how this P&C insurer uses EIS to support billions in business
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