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Insurers around the globe are adapting, innovating, and growing with EIS.

EIS Customers Realize True Business Value

EIS Group has customers around the globe that range in size and complexity—from large multi-line, multi-nationals to regional single line carriers. Leveraging EIS core software, both P&C (general) and Benefits insurers, are adapting more quickly to changing market conditions, innovating with their products, channels, and customer engagement methods, and are growing their insurance businesses.

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increase in underwriting staff throughput

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less time to create new products

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less time to refactor product rating

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reduction in claims settlement time

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increase in Direct Written Premium

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“Through the utilization of modern technology and the EIS Suite, we have greater insight to what our customer requirements are, what their needs and demand and expectations are. It enables us to actually ensure that our proposition for our customers is meeting their needs today and tomorrow.”

Craig Olsen, CEO, IAG New Zealand

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“We chose EIS Group for a number of reasons…the comprehensiveness of the software…flexibility of the technology…and that EIS Group was willing to be a true partner.”

Bob Valliere, Vice President, Service, CSAA Insurance Group

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“EIS Group is listening to our business needs, our business context and they're really trying to help us to achieve our goal by using the system as much as we can in our context. That, I think, is really unique to EIS and it's a big part of the success we have with this partnership.”

Pascal Lavoie, Chief Technology Officer, Industrial Alliance Auto & Home

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Featured Case Studies

Top 10 U.S. Insurer

Liberty Mutual

Lines: Benefits

Region: USA

EIS Solution: EIS Core Insurance Suite—PolicyCoreBillingCoreClaimCoreCustomerCore

Highlights:

  • Agile implementation enabled 6 products to be deployed in under 7 months
  • Tier 1 insurer adoption of AWS cloud for core operations

Leading P&C High Net Worth Insurer

AIG Private Client Group

Lines:  Personal

Region: USA, Canada

EIS Solution: EIS Core Insurance Suite—PolicyCoreBillingCoreClaimCoreCustomerCore

Highlights:

  • 300% expansion of internal employees handling capacity
  • 7,500-plus broker staff and 750 internal system users
  • Serves 40% of Forbes 400 Richest Americans
  • Winner: Celent Model Insurer Award (2009)

Leading Provider of Group Benefits in Canada

AIG Canada

Lines:  Benefits

Region: Canada

EIS SolutionPolicyCoreBillingCoreCustomerCore

Highlights:

  • EIS solution replaces several legacy core systems
  • Supports a diverse portfolio of more than 25 plan offerings for both group and individual insurance
  • Implementation rolled out on time and under budget in 11 months

Leading Provider of Fire and General Insurance

AMI Insurance (division of IAG New Zealand)

Lines:  Personal

Region: New Zealand

EIS Solution: EIS Core Insurance Suite—PolicyCoreBillingCoreClaimCoreCustomerCore

Highlights:

  • 15% reduction in quoting time
  • 40% reduction in claims settlement time
  • 50% less time and 67% less cost to create new products
  • 20% reduction in agent training time
  • Winner: Celent’s Model Insurer Asia (2015)

Top 10 Canadian P&C Insurer

Desjardins General Insurance Group

Lines:  Commercial and Personal

Region: Canada

EIS SolutionPolicyCoreBillingCoreClaimCore

Highlights:

  • Deploying EIS core systems as the multi-line, multi-channel digital insurance platform supporting underwriting, policy administration, billing, claims
  • Multi-year initiative will modernize core operations across personal and commercial insurance operations

Quebec-based Personal Lines Insurer

Industrial Alliance Auto and Home Insurance, Inc.

Lines:  Personal

Region: Canada

EIS Solution: EIS Core Insurance Suite—PolicyCoreBillingCoreClaimCoreCustomerCore

Highlights:

  • Deployed full core suite with 14 new products in under 24 months
  • Reduced time to refactor product rating by 75%
  • Reduced agent training time by 50%
  • Introduced company’s first independent agent/broker product in 6 weeks

Regional specialty underwriter of homeowner’s insurance

Narragansett Bay Insurance Company

Lines:  Personal

Region: USA (Northeast)

EIS SolutionPolicyCoreBillingCore

Highlights:

  • Quote and issuance in 1/3 the time of the legacy system
  • 75+% of business processes are now straight-through processing
  • Industry-first implementation of a policy admin system in the cloud
  • Winner: Celent Model Insurer (2011)

Successful core system implementations. Measurable business value.
We’ve delivered for our clients.
Let’s talk about how we can do the same for you.

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