AbsenceSoft

Customer Intent

Business Component Solution

Line of Business

Group & Individual Benefits

Region

North America

Fewer delays. Fewer errors. Happier humans.

Managing employee leave should not feel like herding personal data, legal code, and claims adjusters through a maze of confusion. That’s why EIS and AbsenceSoft teamed up to create the gold standard in absence management, making things smoother for everyone involved: HR, insurers, and the people actually taking leave.

With this partnership, we’re doing what outdated systems can’t:

  • Connecting HR and insurance systems in real time
  • Eliminating redundant manual work (goodbye, phone tag and fax machines)
  • Boosting speed and accuracy for claims related to absence
  • Manage multiple claims in a single case, so employees don’t have to figure out coverages and leaves across multiple products, benefits, and regulations
  • And making compliance less painful, even across jurisdictions

 In developing a native integration between AbsenceSoft and EIS OneSuite™, we help insurers:

  • Coordinate information, claims, and coverage details across functional areas
  • Empower employees to initiate leave and insurance processes from one place
  • Deliver a seamless, end-to-end experience that reduces errors, delays, and frustration

 With this partnership:

  • Insurers run more efficiently.
  • HR stops drowning in forms.
  • Employees get faster answers and better support.

It’s a win-win-win.

Here’s how it works:

  • EIS and AbsenceSoft use open APIs to securely transmit data between systems in real time, eliminating file drops or manual uploads.
  • AbsenceSoft serves as the system of record for leave tracking and documentation, while EIS OneSuite uses that data to initiate and manage related insurance claims instantly.
  • Employee self-service portals powered by EIS DXP® allow employees to initiate a leave request and file a claim (or multiple claims) in one seamless workflow. If a leave touches several coverages or benefits, it is coordinated automatically.
  • The integration also enables synchronized updates: When leave status changes in AbsenceSoft, that information is immediately reflected in EIS, keeping everyone in sync.