Rory Yates explains why insurers need to be highly adaptive, able to adjust to geopolitics, economics and societal changes like never before.

EIS’s Global Strategic Lead, Rory Yates, analyses how Trump’s embrace of Silicon Valley giants could reshape insurance technology and innovation

This article is by Rory Yates, Global Strategic Lead, EIS, and it looks at the long term impact of the wildfires in the Los Angeles area.

Digital Insurance contacted insurance professionals to comment on life insurance trends for 2025.

Emma Ann Hughes examines how to prove the price is right of cover for different segments of consumers and observes it requires a whole lot more than just knowing the cost of delivering insurance products and services.

Steps insurers should take to understand the needs of customers in vulnerable circumstances and ensure their products and services are suitable are outlined in the latest Insurance Post Podcast.

Rory Yates, Global Head of Strategy, EIS, discusses how customer value needs to take priority against rising costs and technology adoption.

Personalization must become built in, not something we try to build on top. It must be hard-coded into our systems and business.

The US insurance industry is lagging behind the UK and Europe in terms of modernisation, according to John Cheney, digital transformation sales lead at Charles Taylor InsureTech.

The global IT outage on July 19, 2024, has triggered a significant shift in the cyber insurance sector, prompting carriers and brokers to reevaluate and accelerate their approach to innovation.

Miloslavsky discusses the current insurance technology market and its challenges, and how EIS’s journey to SaaS positions the company for continued success.

Learn how Swiss Re’s Magnum and EIS streamline underwriting, enhance efficiency, and boost satisfaction for digital transformation teams in the UK and Ireland.

AI is fighting customer frustrations and driving efficiency in insurtech, explains Nick Martindale, but it should augment, not replace, humans

When it comes to the insurance sector, politicians seem unable to grasp that this is one of the biggest – and well paid – employers in the UK, plus a massive generator of overseas payments. Truly global and competitive with the world’s best in every sector; Marine, Cat, commercial, Motor, Specialty and Life. These are not Deliveroo zero hours jobs, these are real careers, jobs that can offer people a chance to better their situation in life, raise a family, build a future. Yet politicans and the mainstream media seem completely unable to understand the sector, or it’s huge contribution to the UK economy.

According to varying sources of research, Embedded Insurance is an estimated $2-3.7 trillion market. That’s the kind of new value potential that’s hard to ignore.

Rory Yates, chief strategy officer of EIS, explains why labelling everything as generative artificial intelligence is confusing at best, and at worst could be a very dangerous mistake.

Connected ecosystems, partnerships, and the human smart device revolution have the potential to radically transform risk decision-making compared to even a decade ago.

Cloud is the ultimate expression of technology’s promise to drive efficiency and accelerate the speed of doing business, all while reducing costs. Each new technical paradigm, iteration, and transformation must deliver on this promise, otherwise it’s pointless.

How can you be customer-centric if your business is designed to put the policy and not the customer at the center? You can’t.