Lassie, the beloved Rough Collie who adorned TV screens throughout the 1950s, ’60s and ’70s, was famous for the devotion and loyalty she showed toward her owner. But that wasn’t all. Lassie is also known in insurance circles as the first pet ever to receive pet...
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The thrall of insurtech and its possibilities for innovative customer experiences, product development, and emerging business models continues to have a firm grip on the imagination of P&C insurance industry players. But now we see insurtechs challenged by such...
In today’s rapidly changing insurance landscape, all eyes are on the customer. They are empowered. And they have more control than ever before – of who their insurers are and how and when they communicate with them. And the competition among insurers is stiff....
The convergence of insurance and digital technology — “insurtech” — has transformed the industry. Although insurance companies initially feared insurtechs would whittle away at their market share, partnering with these disruptive tech firms is now widely seen as the...
According to McKinsey’s latest “Global Innovation Survey,” more than 80% of executives believe innovation is an important aspect of their growth strategy. However, only 6% are anywhere near satisfied with innovation performance. This is a monumental gap but it’s not...
By now, the stories are all too familiar… …Brittany wants to protect her family by seeking a term insurance policy. She selects a name-brand carrier and starts to fill out the application. But many of the questions are generic, repetitive, and irrelevant, based on the...


































