BillingCore

Improve customer satisfaction—and your bottom line—with a smarter core billing system.

BillingCore® is a highly advanced billing, cash management, and commissions system that puts unprecedented end-to-end process control in the hands of business users and helps insurers meet today’s ever-changing customer and market demands.

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Make all of your billing processes more agile—and profitable.

BillingCore streamlines, automates, and speeds all key billing activities, including bill processing, account management, and cash management. By greatly reducing manual processes, it frees your billing staff to focus on analysis and improving your company’s core earnings. BillingCore is available as a self-contained product that integrates with third-party systems and is also a foundational component of the unified EIS Suite™.

  • Readily provide the billing flexibility your customers want and need
  • Support product innovation with easy configuration of payment plans and business rules
  • Gain a single view of all account-level and policy-level billing functions and information
  • Automate the management of receivables and regulate cash flow
  • Employ an account-centric view to simplify customer servicing
  • Improve communication with consistent, accurate, and easy-to-understand information

BillingCore for Benefits

Put your customer at the center of your billing processes.

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Elevate customer experiences.

Simplify what it takes to deliver flexible, personalized billing experiences that increase customer retention and satisfaction. Provide an integrated bill across all group, voluntary, and worksite products. And gain the agility to organize bills the way your benefits customers want to see them.

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Improve cash management.

Save time, reduce billing errors, and enhance cash flow—automatically. Flexible workflows, intuitive tools, and real-time reporting empower benefits accounting and finance teams to better manage all AR and cash application activities across multiple insurance lines.

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Reduce billing administration burden.

Decrease time, effort, and costs by streamlining all billing processes and activities across your operations—and multiple lines. Quickly accommodate the billing requirements of a rapidly evolving benefits landscape. And communicate payer-centric billing information across multiple channels in real time.

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Boost producer performance.

Extend your competitive advantage with a billing system that helps you boost agent and broker productivity, performance, and satisfaction. With BillingCore, you can smartly manage incentives, referral strategies, commission and bonus structures, adjustments, and seamless commission disbursements to external payment systems.

BillingCore for P&C

Customer-centered billing that’s good for your business.

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Ensure customer loyalty.

Empower customers to access billing information, get answers, and pay bills at any time over any device, including mobile. Easily consolidate bills from multiple policy systems. Boost accuracy with a single version of the truth for every policyholder across different touch points and business systems.

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Improve cash management.

Decrease time, reduce billing errors, and enhance cash flow—automatically. Flexible workflows, intuitive tools, and real-time reporting empower accounting and finance teams to better manage all AR and cash application activities across multiple insurance lines.

stopwatch-magenta.png

Reduce billing administration burden.

Save time, effort, and costs by streamlining all billing processes and activities across your operations—and multiple lines. Quickly accommodate the billing requirements of an ever-changing market landscape. And capitalize on a billing system that ensures the right people have the right information at the right time—every time.

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Boost producer performance.

Extend your competitive advantage with a billing system that helps you boost agent and broker productivity, performance, and satisfaction. With BillingCore, you can smartly manage incentives, commissions, referral strategies, bonus structures, adjustments, and seamless commission disbursements.

Make a Digital Connection

With the EIS Digital Experience Platform™ (DXP), everyone has ready access to the billing information they need, when they need it, and in a format that’s highly personalized for their needs. Provide customers with mobile access to billing and payment information. Offer flexible payment options and mobile pay capability. Delight your producers with easy access to their accounts and commission status.

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Platform power speeds your success.

BillingCore is powered by the EIS Platform which comes with a full range of common business services and tools that increase business velocity in every phase of the billing cycle. Stay on top of your billing events, cash management, and commissions with real-time monitoring, analytics, and reporting. Easily configure rules and automate your billing processes with workflow. Go paperless with digital document management services.

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“Modal billing is among the key features EIS Group has developed for insurer customers, customer service representatives, and agents that facilitate usability and focus on areas that are important for commercial, personal, and benefits lines of business.”

Karen Pauli, Senior Executive Advisor, CEB TowerGroup

Achieve more with the Suite advantage.

Available as a standalone application, BillingCore is also part of the fully unified, customer-centered EIS Core Insurance Suite™ that combines a digital-ready platform with robust applications for the full insurance lifecycle. Get the suite advantage. Minimize your integration burden. Gain a true 360° view of your customers over the lifetime of interactions—from policy to billing to claims.  Innovate freely and create the differentiation you need to compete in an environment of intensive change.

Explore the EIS Suite