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Use Case

Improve Customer Experiences With Customer-Centric EIS OneSuite

Customer Experience is So Much More Than a Chatbot or Friendly Call Center

For the personalized experiences and updates customers today expect (thanks to tech giants like Amazon, Facebook, and the like), you need a lot more than a chat bot, a friendly customer service voice, and a customer’s name at the top of their dashboard. Insurers are expected to provide, real-time, personalized communications with accurate customer data — which is a tall order with rigid legacy systems.

Data fluidity is the key to a truly better customer experience, and EIS has hacked the way to make it happen: a customer-centric record-keeping system, rather than a policy-centric one. 

Read our use case to see how it works and what it can empower.

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About EIS

EIS is an insurance software company that enables leading insurers to innovate and operate like a tech company: fast, simple, agile.

And with thousands of open APIs, the platform gives insurers the freedom to connect to a vast ecosystem of insurtech and emerging technologies. Headquartered in San Francisco, EIS powers premium growth for insurers in all lines of business worldwide.

Founded in 2008, EIS provides a platform for high-velocity insurance. This open, flexible platform of core systems and digital solutions liberates insurers to accelerate and scale innovation, launch products faster, deliver new revenue channels, and create insurance experiences the world will love.