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November 1, 2023

Empathy in Action: Perfect Pairing of Technology & Human Touch in Claims Handling

Watch our webinar with Insurtech Insights, “Empathy in Action: Perfect Pairing of Technology & Human Touch in Claims Handling.” The panelists, Kathryn Turgeon, head of life & annuity claims at MassMutual, and Bryan Falchuck, former head of claims at Hiscox, give some great insights and takeaways related to deploying human empathy and emotion in the claims process, boosting customer loyalty.

About EIS

EIS is an insurance software company that enables leading insurers to innovate and operate like a tech company: fast, simple, agile.

And with thousands of open APIs, the platform gives insurers the freedom to connect to a vast ecosystem of insurtech and emerging technologies. Headquartered in San Francisco, EIS powers premium growth for insurers in all lines of business worldwide.

Founded in 2008, EIS provides a platform for high-velocity insurance. This open, flexible platform of core systems and digital solutions liberates insurers to accelerate and scale innovation, launch products faster, deliver new revenue channels, and create insurance experiences the world will love.

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