Technology Partner

Smart Communications


Smart Communications



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About Smart Communications

We help the world’s largest enterprises simplify customer and business communications – while making those communications do even more.


Next-Gen CCM

SmartCOMM delivers personalized, interactive communications via multiple channels and at tremendous scale. Designed for the business user, it simplifies and standardizes processes, thus improving internal efficiency and increasing ROI. 


Forms Transformation

SmartIQ transforms traditional forms-based processes into intelligent, conversational user experiences.  It increases customer engagement while streamlining internal systems, managing risk and reducing demand for support services– delivering more customers ready to transact.


Trade Simplified

All of the G15 investment banks and some of the world’s largest energy and commodity companies trust SmartDX to help them simplify trade and relationship documentation for all market participants, across all asset classes and product types.

Smart Communications™ is a leading technology company focused on helping businesses engage in more meaningful customer conversations. Its Conversation Cloud™ platform uniquely delivers personalized, omnichannel conversations across the entire customer experience, empowering insurance companies to succeed in today’s digital-focused, customer driven world while also simplifying processes and operating more efficiently. Smart Communications is headquartered in the UK and serves more than 650 customers from offices located across North America, Europe, and Asia Pacific.

Working with EIS

The integration between Smart Communications and EIS Group allows mutual customers to connect SmartCOMM™ directly with EIS Suite™ insurance applications enabling the delivery of customer communications – correspondence, statements, quotes and proposals – more efficiently without leaving the EIS platform.

EIS Suite™ applications supported: 

  • PolicyCore® ​
  • BillingCore®​
  • ClaimCore®

At EIS, ambition is the heart of our platform’s DNA. Scale your growth, connect awe-inspiring ecosystems, outperform, and master the market with truly innovative products.