Delivering a personalized insurance customer experience

How insurers leverage human centricity to build a personalized insurance customer experience that meets today’s market demands.

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Ambitious insurers: Differentiating through value creation

For insurers, balancing premium, investment and income against exposure has always been a challenge, adding CX to the mix raises the difficulty.

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How to Supercharge Underwriting

How successful underwriters are adapting to new data, AI, and ecosystems to harmonize data and forecast models, identify fraud, and optimize performance.

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Beyond the hype: Four real-world use cases for AI/ML in the insurance industry

Four artificial intelligence and machine learning opportunities that will reshape insurance.

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Super Sexy APIs and more on Coretalk, the late night insurance talk show for ambitious insurers

The rise of intelligent automation, APIs, AI, IoT and advanced analytics are driving rapid adoption of embedded insurance, visual claims and usage-based insurance (UBI).

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Insurance technology trends that are reshaping the industry

The rise of intelligent automation, APIs, AI, IoT and advanced analytics are driving rapid adoption of embedded insurance, visual claims and usage-based insurance (UBI).

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You’re buying Software Wrong and How to Fix It

Are requests for proposals actually meaningful and useful, or just another exercise in “covering your assets”?  In the hilarious first episode of our second season of EIS Coretalk, we take a deep dive into requests for proposals and requests for information (RFPs and...

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What kind of legacy do you want to leave? Not one of legacy systems

While everyone talks about digital transformation and moving away from legacy platforms, few insurers are doing what it takes to stay ahead of people’s expectations when shopping for insurance and their demands when they start paying for it. Having the right...

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SaaS for Insurance: Future proofing to meet policyholder and insurers’ needs

It’s a challenge to remain competitive in today’s hard insurance market. To do so, insurance companies need to keep policyholders happy while improving efficiencies and lowering costs. It’s a lot easier said than done. At EIS, we believe SaaS for insurance is the key...

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AI and claims automation: The secret sauce for customer retention?

Our acquisition of Metromile’s Enterprise Business Solutions (EBS) coincided with a recent report from Accenture and a spate of LinkedIn posts from insurance industry people complaining about recent claims experiences. All of which served as a reminder that, for many...

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