Press Releases

EIS partners with esure Group to expedite its digital transformation

Coretech pioneer EIS will deliver a customer-centric platform to support esure’s digital transformation

Manchester, UK and San Francisco, Calif.
March 2, 2021

EIS, a core and digital platform provider for insurers, today announced its newest customer as esure Group (“esure”), a market-leading provider of motor and home insurance. esure recognised EIS could help with its ambition to become a world-class digital insurer by transforming its core IT infrastructure and applications. The new platform will enable digital-first experiences that provide real value to new and existing customers throughout their lifetime. 

By going digital-first for customer acquisition, servicing and claims, esure seeks to stand out from the competition. EIS will help deliver a customer-centric platform, which will increase the number of customer interactions conducted through online channels and self-service functionality.

David McMillan, CEO at esure, said: “We’re on a mission to transform our business into a world-class digital insurer, and to disrupt the insurance industry. The flexible EIS platform will help us leapfrog the competition by providing a tech enabled customer experience, tailored propositions and attractive pricing. Our strategic partnership with EIS is an exciting and significant milestone on our digital transformation journey.”

esure is embarking on a transformation programme that will result in a world-class digital ecosystem, leveraging cutting edge processes and technology. This programme includes the delivery of a new insurance technology platform which fits into its evolving architecture – cloud-enabled, open, and compatible with microservices and API stacks. Once implemented, the architecture will be the foundation of esure’s digitalisation process. To maintain agility and support policyholders’ evolving needs, EIS provides an intuitive, highly configurable, rules-based platform for underwriting and new product innovation, while managing cost efficiencies for ongoing maintenance and support.

EY, a global market leader in business and technology transformation, is supporting esure and EIS to deliver this large-scale digital transformation, which spans the entire business model as it moves to becoming digital-first.

To create a seamless customer experience, esure will be deploying the EIS platform’s fully integrated applications, PolicyCore®, BillingCore®, ClaimCore®, CustomerCore™, CustomerCore CEM™, and EIS DXP®, gaining end-to-end business capabilities that support digital enablement at every touchpoint.

“It’s fantastic to know we are helping esure lead the industry’s digital revolution through the reinvention of the buyer journey and full quote-to-claims process,” explained Alec Miloslavsky, EIS CEO. “Our Customer Compass survey told us the minority (43%) of UK policyholders consider their insurance providers are responsive to their needs. For insurers to thrive in this digital-first world, they’re accelerating their digital transformation projects to deliver a proactive, omnichannel experience that their customers are looking for.”

About esure

Founded in 2000, esure Group is one of the UK’s leading personal lines insurers. The Group provides motor and home insurance products through the prominent esure and Sheilas’ Wheels brands, and currently has a total of more than 2.4million policyholders. The Group is dedicated to building world-class insurance fundamentals across pricing and underwriting, claims and customer service, underpinned by data and analytics – the DNA of insurance. Looking forward, esure Group is progressing its digital transformation programme to become a world-class digital insurer, focused on the development of a new technology platform, its customer propositions and data assets.

About EIS

EIS is an insurance software company that enables leading insurers to innovate and operate like a tech company: fast, simple, agile. Founded in 2008, EIS provides a platform for high-velocity insurance. This open, flexible platform of core systems and digital solutions liberates insurers to accelerate and scale innovation, launch products faster, deliver new revenue channels, and create insurance experiences the world will love. And with thousands of open APIs, the platform gives insurers the freedom to connect to a vast ecosystem of insurtech and emerging technologies. Headquartered in San Francisco, EIS powers premium growth for insurers in all lines of business worldwide. For more information, visit EISGroup.com or follow @EISGroupLtd on Twitter and LinkedIn.

Why EIS

Why EIS

The EIS digital insurance platform is designed to help insurers innovate and operate like a tech company: fast, simple, agile.

Speed is of the essence in today’s world. Become faster at everything you do.

Services

Get to Success Soon

With a global talent pool, a proven implementation methodology, agile delivery principles, and cloud-native technology, EIS can help you go live faster and get to success sooner.

Our Partners combine technical knowledge with industry expertise to deliver superior service and measurable results.

SaaS

Build Fast. Deliver Agile. Maintain Simple.

EIS’ cloud-native SaaS architecture enables your teams to focus on business innovation, delivering value to customers, and creating the future of insurance.

Take full advantage of the cloud. Innovate and operate like a tech company.

Education

Architect Certification

Our training and education offerings help insurers and partners achieve exceptional results faster.

EIS University

EIS University offers role-based learning, on-demand courses, and certification programs for all user types.

Learn More

Solutions

Digital Insurance Solutions

Built on a cloud-native architecture, our platform for high-velocity insurance frees you to become the insurer you want to be.

Speed is at the core of who we are. Become the insurer you want to be.

Markets

Group and Voluntary Benefits

Go digital. Streamline operations, create rich customer experiences across channels, and build a modern benefits business.

P&C and General

Start fresh without legacy constraints. Quickly launch new products, customer experiences, business models, and ecosystems. 

Life and Annuities

Build personalized protection products and customer experiences on a platform that’s ready for whatever comes next.

SaaS

Build Fast. Deliver Agile. Maintain Simple.

EIS’ cloud-native SaaS architecture enables your teams to focus on business innovation, delivering value to customers, and creating the future of insurance.

Take full advantage of the cloud. Innovate and operate like a tech company.

About

About Us

EIS enables many of the world’s leading insurers to innovate and operate like a tech company: fast, simple, agile.

Leadership Team

Our success is the result of our commitment to knowledge, education, experience, and leadership ability. Meet the team.

Customers

Customers

EIS has customers worldwide that range in size and complexity—from large multi-line, multi-nationals to regional single-line carriers.

Reimagine insurance with EIS.

Newsroom

Press Releases

Check back frequently for the latest news about our company, products, customers, sales, go-lives, and events.

News Articles

EIS is disrupting the insurance industry. See what the media is saying about our company, products, customers, sales, go-lives, and events.

Learn More

Events

Events

Hear what our subject matter experts have to say on insurance, technology, trends, and opportunities at these upcoming insurance industry events.

Connect with us on LinkedIn to stay up-to-date on the latest at EIS.

Share This