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Customer Experience
Evaluate and compare group benefits platforms with this practical selection scorecard. Assess architecture, native capabilities, AI automation, experience, implementation, vendor risk, and total cost of ownership to support confident modernization decisions.
A practical buyer guide for carriers evaluating modern group benefits platforms, focused on stability, configurability, and employer-centric operations.
What Vendor M&A Means for Group Benefits Platforms – and How to Protect Your Plan Sponsor Experience
What vendor M&A really means for group benefits carriers. This practical guide explains the hidden risks of platform acquisitions and outlines how CIOs, CTOs, and group benefits leaders can protect roadmap continuity, integrations, and the plan sponsor experience.
A proven, low-risk migration framework for group benefits insurers. Learn how to modernize legacy or acquired platforms without disrupting enrollment, billing, payroll integrations, or broker experience.
A household-name U.S. insurance carrier needed to scale group benefits for employers with 2,000 lives or less, but legacy systems were holding them back. By partnering with EIS, they gained the automation and agility required to go to market fast, launching six new prod...
See how esure ditched outdated legacy systems and embraced EIS for faster product development, better customer journeys, and future-proof insurance operations.
Discover how esure fully decommissioned legacy systems and transformed its business with EIS OneSuite™ — enabling faster launches, self-service adoption, and over 130 pricing changes in 2024.
This market overview uncovers how bloated products, buying experiences of decades past, and legacy technology are contributing to the coverage gap. We provide a candid look at what’s holding the industry back and how forward-thinking, ambitious life insurers can chang...
This thought leadership paper from EIS explores why CPI hasn’t taken off the way it should, and more importantly, how to change that.
This thought leadership piece from EIS calls out the outdated tech divide between absence management and leave claims — and makes a case for finally merging the two.