Evaluate your readiness to launch and scale pet insurance with this practical scorecard from EIS. Assess core platform capabilities, identify gaps, and benchmark customer experience, operations, AI readiness, and long-term scalability.
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Policy Administration & Underwriting
Some marriages prove more fruitful than others, bestowing prosperity on those who learn to make the most of what life brings by successfully building on each other’s strengths. Such has been the experience of European banks and insurers that have entered into...
Already at play around the globe, consumerization catapulted to the top of insurers’ priorities list with COVID-19. Consumers have come to expect that everything will be available online and all the time. Health and dental insurance is no different. Health and dental...
Dental, vision, and medical policies developed separately because they were launched at different times in history. Now customer expectations are driving a convergence, and health plans need to diversify. What would you say if someone told you that they were creating...
People have a love-hate relationship with insurance. They know they need it — without it, they wouldn’t be able to pay for major car or home repairs, or an extended hospital stay. And yet, it’s often an afterthought, a necessary evil. Bringing the coverage directly to...
Every insurance professional knows they’re in the risk business. But in 2021, insurance leaders know that selling any consumer product also puts them in the consumer business. That means your competition for a great customer experience is no longer another insurance...
Persona-based apps, slick customer experiences, and the ability to create and join digital insurance ecosystems are now a reality for L&A insurers, as is the opportunity to offer many lines of business from a single platform. No one in our industry doubts the...
Legacy systems are the anchor that’s preventing healthcare insurance executives from moving forward. Here’s why removing those systems creates a better member experience. A few weeks ago, I spoke on a panel of industry experts on Insurtech Insights’ webinar, “Healthy...
Health plans face the same challenges P&C, L&A, and other insurers have been wrestling with: core administration systems have become too big to fail. But now there’s a way forward, and healthcare is bringing up the rear. If you’ve ever had the opportunity to...
Advances in driverless cars and the accompanying infrastructure just keep rolling toward their inevitable widespread availability. Most recently, estimates suggest spending on technology infrastructure and services in support of autonomous vehicles will rise to $39...
Bundles, partners, and ecosystems are the modern foundation for creating the one-stop shopping experiences critical to your future success With consumers increasingly expecting one-stop shopping experiences, where they can investigate and purchase a range of related...