A concise 10 question diagnostic guide to understand the demands of the pet insurance market and assess how your current core platform aligns.
The convergence of insurance and digital technology — “insurtech” — has transformed the industry. Although insurance companies initially feared insurtechs would whittle away at their market share, partnering with these disruptive tech firms is now widely seen as the...
Convergence of health and dental insurance is on the rise, representing a shift for the insurance landscape and a challenge for standalone dental plans. Like all businesses in the insurance sector, dental plans are under immense pressure to innovate, and the...
According to McKinsey’s latest “Global Innovation Survey,” more than 80% of executives believe innovation is an important aspect of their growth strategy. However, only 6% are anywhere near satisfied with innovation performance. This is a monumental gap but it’s not...
By now, the stories are all too familiar… …Brittany wants to protect her family by seeking a term insurance policy. She selects a name-brand carrier and starts to fill out the application. But many of the questions are generic, repetitive, and irrelevant, based on the...
Life insurance has traditionally been an arena where customers were unlikely to move around much, but this has changed. Competition has stiffened, and people have access to new digitally-driven policies. As a result, simply making experiences convenient for customers...
Now more than ever, your customers’ employees are looking for a digital open enrollment experience for benefits insurance. They’re used to shopping for all products online. Why should their benefits be any different? Last year, at the height of the pandemic, 63% of...
Today, an insurer can still compete and win based on products. Tomorrow, it’s a different story. Customers are demanding insurers reimagine the customer journey, making it faster, more convenient, and most importantly: customer-centric. Life insurers have success...