Evaluate your readiness to launch and scale pet insurance with this practical scorecard from EIS. Assess core platform capabilities, identify gaps, and benchmark customer experience, operations, AI readiness, and long-term scalability.
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Customer Experience
ITC 2022 was one of the most well-attended shows in years. Carriers, MGAs, TPA, analysts, and vendors of all sizes were in abundant attendance, and concerns over Covid seem largely to have passed. With six separate speaking sessions on the topic of customer...
Are requests for proposals actually meaningful and useful, or just another exercise in “covering your assets”? In the hilarious first episode of our second season of EIS Coretalk, we take a deep dive into requests for proposals and requests for information (RFPs and...
EIS is pleased to announce that we have opened a new office in Cork, our second office in Ireland in the past six months. This new collaborative space – located in the prime riverside Penrose Dock, Cork – places EIS in the heart of Ireland's technical “Silicon...
While everyone talks about digital transformation and moving away from legacy platforms, few insurers are doing what it takes to stay ahead of people’s expectations when shopping for insurance and their demands when they start paying for it. Having the right...
Our acquisition of Metromile’s Enterprise Business Solutions (EBS) coincided with a recent report from Accenture and a spate of LinkedIn posts from insurance industry people complaining about recent claims experiences. All of which served as a reminder that, for many...
Lassie, the beloved Rough Collie who adorned TV screens throughout the 1950s, ’60s and ’70s, was famous for the devotion and loyalty she showed toward her owner. But that wasn’t all. Lassie is also known in insurance circles as the first pet ever to receive pet...
The "Metaverse" is a hot topic right now that often gets confused with “Web3” or “virtual worlds,” and sometimes is seen as just “something gamers do.” While it’s an often over-hyped term, insurers are beginning to wonder what it is and ask themselves whether or how...
The thrall of insurtech and its possibilities for innovative customer experiences, product development, and emerging business models continues to have a firm grip on the imagination of P&C insurance industry players. But now we see insurtechs challenged by such...
The customer is at the core of the insurance industry. Your customer determines the type of insurance you’re selling, how much coverage they need based on their risk profile, and the method by which the enrollment process takes place. Right now, the world is...
Low-code/no-code technology is a huge buzzword in today’s insurance market. Seemingly every vendor is either talking about it or claiming to have it. But what is it, exactly, and how do the technology and business sides of insurance benefit from it? Let’s start with...