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Stopping claims leakage and building customer trust during the claims cycle is important to every insurer. ClaimSmart™ provides today’s best in AI and machine learning to eliminate redundant manual work, streamline claims, significantly decrease fraud, and provide personalized touchpoints to customers.

With ClaimSmart™, you get:

• ClaimGuard™, an AI and machine-learning-enabled fraud detection engine
  
• ClaimPulse™, a claims automation layer that enables efficient, personalized claims journeys

• A reflexive, evolving risk-scoring model that shows you the likelihood of false or falsified claims based on loss data as it’s collected — and the ability to automate workflows based on fraud scores

• Configurable claims experiences, including reflexive FNOL questioning to collect all the right claim data upfront, and streamline downstream processes

• Claims process transparency for all parties involved

• Workflows that digitally and automatically enable customers and claims staff to schedule repairs, execute shop payments, and send updates on claims steps, delays, and completion