Coretalk Episode 3

Top 5 Benefits Carrier Misconceptions: Brokers Reveal What They’re Missing

Join Ed Halsey and his guests as they discuss Wellfleet and EIS’ recent survey on what brokers want from carriers. Watch now!

In this episode:

What factors impact workplace benefits broker satisfaction, and how can they successfully partner with carriers? Wellfleet and EIS’ 2021 Workplace Benefits Broker Survey found some answers.

What you’ll learn:

  • The biggest misconceptions that carriers have about brokers, according to the survey
  • What benefits providers are missing in terms of customer experience and technology, and why they need to take a customer-centric approach
  • The importance of product flexibility for carriers
  • The Great Resignation’s impact on workplace benefits, employers and employees, and why employers need to up their game to retain talent

READ ON:

The top 5 workplace benefits carrier misconceptions

While workplace benefits brokers are increasingly embracing their roles as advocates for employer clients, a new study by Wellfleet and EIS found that legacy technology systems are holding them back.

Wellfleet and EIS 2021 Benefits Broker Survey

Here are the biggest misconceptions that carriers have about brokers, according to Wellfleet and EIS’ 2021 Workplace Benefits Broker Survey.

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