Read this case study about how this household-name insurer used EIS for successful projects in two different lines of business, and in very different regions and countries.
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Less than half of insurance customers trust insurers to deliver basic needs – survey
Less than half of insurance customers trust insurers to deliver basic needs – survey
Insurance Business Nov 11, 2020
Insurers have invested Heavily in customer experience, just 49% of customers feel their insurance provider will be responsive to their basic needs, according to EIS’ Customer Compass report.