Exigen Insurance Solutions (www.exigeninsurance.com), a leading provider of insurance core systems, announces that Gregory Smith has been appointed vice president, Client Relations. Smith is responsible for global customer relationships with a key focus on ensuring the best execution and outcome-based alignment of goals through facilitating the initial client engagement, understanding business objectives and establishing a blueprint for business transformation.
Smith brings a comprehensive knowledge of insurer operations to the new management role of VP, Client Relations. He has over 30 years experience in P&C insurance business and technology management. As senior vice president at California State Automobile Association (CSAA), he oversaw all aspects of a $1.6 billion personal lines insurance portfolio, including all actuarial, claims, and underwriting activities, together with product management, product delivery and customer service functions, through a workforce of 3,500 working out of 80 retail locations. He led major initiatives to streamline business operations and align technology for business growth. Smith has a long association with the American Red Cross, Bay Area Chapter, serving as chair of the board and later as chief public support officer.
“We are very fortunate to have a former insurance company executive of Greg’s caliber on our management team,” said Gwen Spertell, CEO, Exigen Insurance Solutions. “Greg brings exceptional people skills and deep insight into the operations of insurers to the task of engaging clients in the transformation of their businesses. With the strong growth we are experiencing in the insurance core systems market, Greg will play a pivotal role helping us provide an industry-best customer experience and a finely-tuned solution delivery operation.”
“Insurers have opportunities to use technology to drive revenue, improve customer service and reduce operational costs that were unimaginable just a few years ago,” said Smith. “It is very gratifying to be in a role helping insurers take full advantage of the new capabilities available to them in such an advanced and comprehensive core systems solution as Exigen Suite.”