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Analyst Report

June 2, 2017

SMA – Building Loyalty and Engagement Thru Digital Experience in Insurance

Virtually all insurers are striving to improve the customer experience, and an indispensable element in enhancing it is to “go digital.” SMA research conclusively finds that customer expectations are a top driver of tech investment. As a result, the past two years have seen improving customer engagement as the number one strategic initiative across the insurance industry – a trend that is likely to continue. 

About EIS

EIS is an insurance software company that enables leading insurers to innovate and operate like a tech company: fast, simple, agile.

And with thousands of open APIs, the platform gives insurers the freedom to connect to a vast ecosystem of insurtech and emerging technologies. Headquartered in San Francisco, EIS powers premium growth for insurers in all lines of business worldwide.

Founded in 2008, EIS provides a platform for high-velocity insurance. This open, flexible platform of core systems and digital solutions liberates insurers to accelerate and scale innovation, launch products faster, deliver new revenue channels, and create insurance experiences the world will love.