MAS Selects EIS Group’s Insurance Platform for P&C, Life and Disability Business

The New Zealand mutual insurer’s consolidation of personal, commercial, life and disability products on a single, modern platform supports a digital business strategy and exceptional customer service

San Francisco, Calif. and Wellington, New Zealand,

EIS Group, a core and digital platform provider for insurers, today announced that MAS, New Zealand’s mutual insurer to medical professionals and provider of personal, commercial, life and disability insurance products, has selected EIS Group as its new core and digital business platform provider. The EIS Group solutions will be used for quoting, policy administration, billing, claims, and customer management and engagement and provide MAS with a single, cloud-based platform supporting integrated, next-gen digital customer experiences.

MAS will take advantage of EIS Group’s ability to support multi-line, multi-segment business on a single digitally-enabled platform. MAS will migrate its legacy life and disability, personal and commercial core systems to the new platform. The EIS platform is an industry-leading, modern core platform that simultaneously supports life and disability and personal and commercial products, which are typically supported by independent core systems.

MAS  will deploy the EIS Suite solution’s fully integrated core and digital applications, PolicyCore®, BillingCore®, and ClaimCore®, CustomerCore CEM™ and  DXP™ to gain end-to-end business capabilities that support digital enablement at every customer touchpoint. The transformation initiative supports the company’s strategic objective to provide fast, reliable and cost-effective insurance products and experiences to all members, including the next generation.

“Supporting and enhancing ways members can interact with MAS is a central focus of our transformation initiative,” says Kylie McQuellin, general manager of business transformation at MAS. “The EIS Group platform was a natural choice as the only modern solution capable by inherent design of putting all our members on a single platform supporting all lines of insurance business.”

EIS Group’s solutions will enable MAS to:

  • Support customer journeys with a seamless omnichannel experience;
  • Quickly add new products to take advantage of market opportunities;
  • Reduce the cost of operations by utilizing cloud-based modern architecture; and
  • Establish an efficient, cost-effective platform.

“The digital disruption currently sweeping the industry makes a new core system selection a business-critical choice,” says McQuellin. “With the EIS platform, we have the very latest technologies that are fully digital-enabled and future-ready to support business agility in a rapidly changing marketplace of ever-rising consumer expectations.”

“We welcome MAS to the EIS family as a new customer leveraging all the multi-segment capabilities of our core and digital platform, which is a strong point of its forward-thinking design,” says Alec Miloslavsky, EIS Group’s chief executive officer. “We are honored by the opportunity to bring forth our solutions and expertise to support MAS’ customer-first approach to its systems modernization.”

About EIS Group

EIS Group moves insurance carriers closer to their customers. Leading insurers use the EIS® digital insurance platform to build and deliver fast, simple, engaging experiences across the entire insurance lifecycle — quoting, policy administration, billing, claims and service. The cloud-enabled platform of core, experience and insight solutions empowers insurers to innovate faster, reduce costs, and create competitive advantages. Headquartered in San Francisco, EIS Group powers digital insurance for property/casualty and benefits insurers of all sizes, worldwide.

About MAS

MAS is a membership based organization that provides insurance and wealth management solutions to New Zealand professionals. Established in 1921 as a mutual, MAS now provides financial services to more than 85% of medical professionals in New Zealand, and more than 30,000 Members across medical, dental, veterinarian, legal, accounting, architectural and engineering professions.*

* Membership data valid as at 31 December 2017 and market share data sourced from Medical Council of New Zealand Register from August 2017.

For more information, visit www.eisgroup.com and follow us on Twitter @EISGroupLtd.