EIS Group, a global provider of insurance core systems, is pleased to congratulate Industrial Alliance Auto and Home Insurance (IAAH) for winning the People’s Choice Award during an award ceremony at the recent Insurance-Canada Technology Conference (ICTC) on March 9. The award recognized the company’s accomplishments as related to a core systems modernization project completed collaboratively with EIS Group.
“This was a great success for Industrial Alliance,” said Pascal Lavoie, CTO for IAAH, who was on hand to accept the award, as well as a plaque commemorating IAAH’s recognition as first runner-up in the Insurance-Canada Technology Awards (ICTA) Core Systems category. “The IAAH and EIS Group teams worked well together to accomplish some extraordinary goals.”
IAAH’s award submission was based on a core systems modernization effort which minimized business process and customer disruption and also provided IAAH with a digital platform for business growth. A key component of the project was a semi “Big Bang” approach to migration which successfully moved 1.8 million account and customer records and 300,000 existing policy headers to EIS SuiteTM for policy administration, billing, claims and customer management. This comprehensive project was accomplished via Lean and Agile project management approaches which allowed for an iterative process that drove good design, efficient implementation management and rapid testing of the new system across IAAH’s auto and home products.
The ICTA program recognizes significant achievements by Canadian insurance and reinsurance companies done in-house or with the assistance of technology vendor partners. All categories are judged by a panel of leading industry analysts, experts, editors and association staff with an eye toward innovation, benefits realized, and positive impact on overall company operations.
“Industrial Alliance is an important customer-partner for EIS Group and we are very pleased their project has been recognized by the Canadian insurance industry as a standout example of what you can do with technology,” said Alec Miloslavsky, CEO and executive chairman for EIS Group.