Digital transformation of insurers: The key role of APIs
Journal du Net Dec 29, 2020
To offer policyholders a personalized and optimal experience, insurers must now have IT resources that can access multiple APIs, explains EIS’ Olivier Yayesse.
2021 Technology Trends: Experts share their predictions for the year ahead
UK Tech News Dec 23, 2020
Across the tech sector, the pandemic has accelerated digital change. As we move towards 2021, some industry experts―including EIS’ Samantha Chow―share their predictions for the year to come.
Insurers need ‘digital heart’ to deliver better customer experience
S&P Global Dec 21, 2020
EIS’ Samantha Chow is interviewed on the findings of a survey of policyholders in the U.S. and Europe and talks about the need for personalization.
Insurance industry ‘failing digital customers’
FStech Nov 17, 2020
A survey of 1,100 insurance consumers reveals the three most important purchasing factors among other insurance consumer behaviors and preferences.
Less than half of insurance customers trust insurers to deliver basic needs – survey
Insurance Business Nov 11, 2020
Insurers have invested Heavily in customer experience, just 49% of customers feel their insurance provider will be responsive to their basic needs, according to EIS’ Customer Compass report.
Why Most Insuretech Connect Talks Will Be About Personalization
DataArt Sep 30, 2020
The days of traditional insurance are fading as insuretechs completely transforms insurance products and services, and their method of delivery. Learn how to successfully personalize your insurance offerings and marketing, and where to start.
When insurtech meets coretech, the customer wins.
Insurance Wire Aug 10, 2020
Insurers are flipping their lens on their customers. Rather than making it easier to do business with customers, they are making it easier for customers to do business with them with the help of insurtech and coretech, says Anthony Grosso.
Coretech (finally) lets insurers leverage InsurTech innovation
Property Casualty 360 Jul 20, 2020
InsurTech presents many possibilities for innovating customer experiences, products, and business models. But InsurTechs can’t do it alone. They are part of an ecosystem. And Coretech enables that ecosystem, says Tony Grosso.
Samantha Chow Joins EIS as Life, Annuities and Health Markets Lead
Insurance Innovation Reporter Jun 18, 2020
The former senior analyst for Aite Group will lead EIS’ expansion in markets experiencing a high degree of disruption and seeking to accelerate digital transformation.
APIs: the invisible wiring pivotal to digital transformation
City A.M. Jun 10, 2020
Unless you work in a technology-focused business, or are particularly technology-minded, it’s unlikely that you will have heard of ‘Application Programming Interfaces’ – or APIs.