by | Dec 3, 2024 | Uncategorized
At EIS, we’re always talking about how important it is for insurers to offer outstanding customer experiences. Because, truth be told, today’s customers deserve more than outdated policies and friction-filled experiences. Creating rich experiences depends on...
by | Nov 19, 2024 | Uncategorized
To be clear: focusing on policy sales is not a bad thing. However, when the policy is placed above the customer (whether in business priorities or in technology structure), things can start to go awry… The problem is when carriers prioritize maximizing policy sales...
by | Nov 12, 2024 | Uncategorized
Insurers might hesitate to transform their tech stacks if they think they’re “doing fine, more or less” with their current legacy or modern legacy systems. After all, if it technically works… why go through the headache? But while it might not seem like a core...
by | Oct 23, 2024 | Uncategorized
Technology is changing everything these days, and CEOs and CIOs are facing some big decisions. Any insurer hoping to succeed in this rapidly evolving industry needs a digital-first core system that can handle current challenges and is flexible enough to adapt smoothly...
by | Oct 16, 2024 | Uncategorized
A recent LIMRA survey found plenty of enthusiasm for digital transformation among benefits insurers, especially about improving customer experiences. Which sounds great, right? Unfortunately, the adoption of technologies to improve claims — the most customer-facing...
by | Sep 27, 2024 | Uncategorized
Seamless integration that enables uninterrupted data fluidity — and empowers the ecosystem approach so many group benefits insurers want to enable — doesn’t just materialize out of thin air. There has to be something that transfers data securely across systems and...