Tokio Marine & Nichido Fire, Japan’s leading P&C carrier with $12 billion in $GPW successfully deployed ClaimSmart, eliminating redundant manual work, boosting fraud detection, and transforming the customer journey with personalized touchpoints at every step.
Breaking down siloes to improve the insurance customer experience
Insurance Business | November 24th, 2021
The key goal of all insurers is to improve the customer experience. No longer is insurance a siloed shopping experience, so neither can insurance core systems be, explains Anthony Grosso.